© 2018 CNV Care Ltd

Privacy Policy_Updated October 2018

Eversleigh 

13 Sunridge Avenue,

Bromley, BR1 2PU


0208 464 2998

Ridgeway Manor

Barrow Green Road, Oxted, RH8 9NE


01883 717055

ESSENTIAL INFORMATION

We hope the following clarifies the policies and procedures we have in place in order to facilitate a successful transition to our caring environment. Any questions?  Please don't hesitate to contact us,  we are here to help

STAFF

All of our staff are passionate about delivering the best care possible.

 

We have a very high staff retention rate and our recruitment process is rigorous to ensure we employ only the best candidates. 

SOCIAL EVENTS

Each residency arranges their own social events, celebrations and trips out,  they may include the following;

  • Board Games: Scrabble. Draughts, Dominos

  • Backgammon, Ludo, Puzzles

  • Charades and Card Games

  • Arts & Crafts. Knitting

  • Flower arranging 

  • General Knowledge and Music Quiz Nights

  • Music and Singing

  • Film Nights

  • Visiting entertainers 

  • Manicures and Hand Massage

  • Gentle Exercise

  • Light Gardening: Potting Plants

  • Visits to Local Garden Centres

  • Picnics

  • Library Visits

  • Theatre and Cinema Trips

  • One on one time

RESIDENCY PROCEDURE

We invite all of our potential guests to regardless of choice of residence to see the facilities, meet the staff and talk to current residents – perhaps even stay for a meal. As we endeavour to make ‘the right home’ for each of our residents we suggest a one-month trial stay before full admission is agreed upon. This gives all parties the opportunity to fully assess the suitability of the arrangement. During this ‘trial’ period it is essential that relatives keep open the ‘returning home’ option i.e. prior accommodation arrangements must not be terminated, tenancies relinquished or homes sold. Once accepted, residents should be minded to settle at their chosen property on a permanent basis. If however, the resident’s physical or mental condition deteriorates to a point where their needs require hospital or nursing home care we will assist relatives in making alternative arrangements. Where a resident is admitted to hospital for treatment their room will remain un-let during their absence and be available to them upon their return. 

FEES

A full list of services and costs are available upon application. They are payable in advance on a calendar month

 

Naturally rooms with en-suite facilities attract a higher fee. We endeavour to keep fees as stable as possible; however should any increase be necessary one months written notice will be given.